Privacy Policy

Last updated: 2 Feb 2026

Upgraid respects your privacy and is committed to protecting your personal data.


1. Information We Collect

We may collect:

  • Name and email address
  • Account login information
  • Payment confirmation (not full card details)
  • Usage data (pages viewed, features used)

2. How We Use Your Information

We use your information to:

  • Provide access to the platform
  • Manage accounts and renewals
  • Communicate important updates
  • Improve the service

3. Payments

Payments are handled by third-party payment processors. We do not store full payment details on our servers.


4. Cookies

We may use cookies or similar technologies to:

  • Maintain login sessions
  • Improve user experience
  • Analyse site usage

You can manage cookies via your browser settings.


5. Data Sharing

We do not sell your personal data.

We may share data only with:

  • Payment processors
  • Hosting and infrastructure providers
  • Legal authorities where required by law

6. Data Security

We take reasonable measures to protect your data but cannot guarantee absolute security.


7. Your Rights

Depending on your location, you may have the right to:

  • Access your data
  • Request correction or deletion
  • Withdraw consent

Requests can be sent to:

support@theupgraid.com


8. Policy Updates

This policy may be updated from time to time. Changes will be posted on this page.